Tim W Idy

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Verified Reviewer

Problems with parts i ordered

My front struts are already bad and need to be replaced after 6 months, Tried calling but Got an automated system that told me that I can only email or live chat but they dont reply to emails either
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Loss:
$800

Preferred solution: Let the company propose a solution

Tracy F Yzn

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Verified Reviewer

Missing parts

Ordered on 3rd parts were shipped by 4 th...shipped by ups made it to Illinois by 6th...been sitting there since and no idea of delivery
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Pros:
  • Quick sales service

Preferred solution: Let the company propose a solution

User's recommendation: Great for discounted parts but not so much on there delivery

Casey W Kiq

Wrong parts need to return

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I have sent 50 or more requests for return. No reply. Stuck with over 200.00 in useless parts
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Loss:
$219
Cons:
  • Refused to refund their error
  • Return policy

Preferred solution: Full refund

User's recommendation: Expect no customer service with AM AUTOPARTS

Anonymous
map-marker Milwaukee, Wisconsin

Return of a bad part that I ordered

Received the order from ups, but when I got it, It was all bent up, it was a chrome center trim molding for front windshield for 2003 thunderbird. They should have wrapped it up, just came in a box in plastic, No bubble wrap NOTING. think that how it got bent upon delivery. I did take pictures, I did send it back. Been Calling in have not heard anything. So if u can HELP that would be nice. Thanks Dwayne
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Anonymous
map-marker Alexandria, Virginia

Window regulator doesnt work properlyit came without a motor thats what the problem was

had it installed on October 17th it stopped working today October 20th
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Anonymous
map-marker Richmond, Virginia

Orders

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The problem at the time. I was trying to track my package and the tracking number couldn't be tracked. No phone number to call to see if my package had been shipped. It was a little frustrating trying to find your package especially when you need it St a certain time. Even though the package came on time it would have been easier if the package could have been tracked.
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User's recommendation: I would recommend future customers but informed them about the tracking of product

Thomas E Rok

Wrong part Ebay

AM Auto Parts - Wrong part Ebay
AM Auto Parts - Wrong part Ebay - Image 2
I think I received the drivers window motor/ regulator not the passenger one its 180 degrees different then the original one and the door speaker hits the motor so the panel wont go on now.
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Loss:
$52

Preferred solution: Deliver product or service ordered

Michelle W Mib

Part dod not work in vehicle

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The part did not work for my car I need the factory Nissan part
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Pros:
  • Very good

Preferred solution: Let the company propose a solution

Anonymous
map-marker Salt Lake City, Utah

I've been asked to submit my review on the service I received from your company in regards to returning a defective headlight lens under warranty.

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I purchased both headlight assemblies for my 2005tundra. A few weeks ago the clear cold came off the driver side Lin's. A new heard placement under warranty was sent to me by your company. The passenger side lenis now peeling off it's clear coat
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Rushi Mmv

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Verified Reviewer
| map-marker Grand Blanc, Michigan

Looking for my part I ordered

Order part and have not received it yet
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User's recommendation: Don’t order from them

Brigit Tsd

I need to return items

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I have been emailing that company as they explained on the website but I haven't received any response to the email on how to return the parts I ordered. they say I will get a response in 12 hours time. I didn't receive any response since 8/14.
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Loss:
$126

Preferred solution: Full refund

User's recommendation: Don't waste your time

Anonymous
map-marker Glendale, California

Ask about an item am trying to purchase

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rearview mirror for 2002 honda civic ex 1.7l automatic.
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User's recommendation: People need to speak with real people. So they can understand each other!!

Kaleigh H Yja

Package return

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I sent back a fuel pump and havent received my Refund
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Loss:
$72

Preferred solution: Full refund

Stephen G Azp

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Verified Reviewer

Parts warranty

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I ordered some tire rods for my 2005 Cadillac Escalade about two years ago and I have to replace one of them now
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Preferred solution: We can talk

Connor D Ldw

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Verified Reviewer

Missing parts on order

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I bought 2003-**** Honda Accord Sedan L4 2.4L Front Ceramic Brake Kit about a week ago and it was delivered on the 22 of July and it was missing a front brake rotor.
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Preferred solution: Deliver product or service ordered

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