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Jerome M Blk

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They won’t honor the warranty

AM Auto Parts - They won’t honor the warranty
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AM Auto Parts - They won’t honor the warranty - Image 2

I purchased struts that were defective they make popping sounds when I turn the rubber under the spring was torn from day one and they keep talking about a refund, Im not asking for a refund I want them replaced

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Pros:
  • There are non
Cons:
  • Never honor warranties

Preferred solution: Deliver product or service ordered

User's recommendation: I wouldn’t suggest purchasing anything from this company

Anonymous
map-marker Huntsville, Texas

M.f.charge for help even with my purchase

I by from you want make sure part is right and you want me to pay for costumer service I'm canceling my order

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User's recommendation: Don't by from them

Joseph R Jaw

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Wrong part

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I ordered the wrong part, CV axles, for my 4.3 V6 Blazer LT not a LS pick-up truck. Please send me a return label to my email so I can send it back. If you have the LT 4.3 V6 Blazer CV front left/right axles, I'd like to switch to that.

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Pros:
  • Good service just ordered wrong axles
Cons:
  • None on my behalf

Preferred solution: To switch for LT blazer 4.3 v6 front cv axles right/left

Tony J Dsp

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Verified Reviewer

The transmission i bought isn't working properly

The transmission has a hard time shifting into gears. It makes the car run very roughly.

It may be the BCM module; I'm not sure, but I know for sure the transmission is not working properly as it should. It has been in the car for less than a year and a half, and I have had problems with this car ever since I changed the transmission.

When I first bought it, there was no issue. After getting the transmission I bought from you, I have had problems with shifting gears.

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Loss:
$900
Pros:
  • Quick

Preferred solution: Full refund

Nesha Wso
map-marker Los Angeles, California

Check on orders.

I purchase a gas pump company send me the tracking number but not showing any moving on my part I call 3 x no respond

I wandering if this it's a scammer company

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Asahd Ifs

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| map-marker Salt Lake City, Utah

My mechanic said the 2 rear CV Axles I ordered, that said in 2 different places they would fit my exact vehicle!! Are actually the wrong Rear CV AXLES! Need a return label shipping label asap!

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AM Auto Parts - My mechanic said the 2 rear CV Axles I ordered, that said in 2 different...
AM Auto Parts - My mechanic said the 2 rear CV Axles I ordered, that said in 2... - Image 2
AM Auto Parts - My mechanic said the 2 rear CV Axles I ordered, that said in 2... - Image 3
AM Auto Parts - My mechanic said the 2 rear CV Axles I ordered, that said in 2... - Image 4
AM Auto Parts - My mechanic said the 2 rear CV Axles I ordered, that said in 2... - Image 5

REAR CV AXLES Said to fit my exact vehicle DON'T! I NEED TO RETURN THEM AND GET THE RIGHT ONES ASAP!!?

I was hoping I could give you my VIN over a secure line, and you could confirm the exact CV AXLES I NEED!! PLEASE!!

I TRUST MY VIN WILL BE SAFE-VINN - : 4S3BE646036****64 .. PLEASE CHECK fr the right Rear CV AXLES!??

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User's recommendation: I don't know.. It said these rear CV AXLES WOULD FIT MY EXACT VEHICLE PERFECTLY!? THE 2ND PIC IS FROM MY MECHANIC SHOWING HOW DIFFERENT THE PARTS ARE! YOU CAN SEE SOME PARTS ARE TO LONG AND PROTRUDE IN DIFFERENT PLACES!!?? I NEED THE RIGHT REPLACE ASAP!! PLEASE SEND ME A RETURN LABEL TO: 3094 E Banbury Rd, Salt Lake City, Utah, 84121. Ebay order under David John Schoeneck!! Please find the right Rear axles ASAP!! AND RUSH A return label out to me!! I BEG YOU, IM DISABLED SEVERELY. SO THE LONGER MY CAR SITS AT THE SHOP WITH THE WRONG PARTS. THE MORE IT WILL COST $ I DON'T HAVE!! THE ORDER ID & RECIEPT ARE IN THE LAST PIC Asking for them!!

William H Wxw

Checking on a return

AM Auto Parts - Checking on a return

I sent it back to you and I have not received a refund yet I was wondering what was the issue I sent it to the address on the shipping label u sent to me

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Loss:
$188
Pros:
  • Are very good
Cons:
  • Will not call or message me back

Preferred solution: Full refund

Jerome M Blk

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Verified Reviewer

To get my warranties parts replaced

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AM Auto Parts - To get my warranties parts replaced

It is very repetitive they keep saying the same thing even after I showed proof the parts were struts for my truck and they look like they came from a junkyard after I informed them of this they sent an email saying the parts have a ten year warranty and they would replace them as long as I paid shipping and handling but they will not replace them because they say I was refunded. Amazon charged my card twice thats why I got a refund.

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Cons:
  • Very bad service

Preferred solution: Deliver product or service ordered

User's recommendation: Never purchase anything from this company through Amazon

Perrion R

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Wrong part

AM Auto Parts - Wrong part

It was the wrong part did not fit I dont know what else to say The only thing that I can say is it doesnt fit

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Preferred solution: Full refund

Sydney G Qzo

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Verified Reviewer

Never got item

I still have not received my Catalytic Converter. You shipped it UPS tracking number 1Z1Y11Y7YW2513****. UPS DELIVED IT TO SURE POST ON 4/24/2024 which you know is the United States Postal Service and received a tracking number 926129****102355****674563

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June W Eci

Can't talk to a real person!

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You all sent the wrong

part. We want to return part.

We had been waiting with anticipation, knowing that we put in the correct information from your website. Disappointed to get the wrong part..

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Preferred solution: To exchange for the correct part.

Reghan Dsv

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Verified Reviewer
| map-marker Los Angeles, California

I didn’t receive the the engine I bought it junk it has never run right it was advertised as having 74000 miles on it it more like 274000 I’ve replaced several parts and still not running properly

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Im trying to reach someone at AM Auto parts and all I get is a promise to return my call.i going contact the finance company and return the engine

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User's recommendation: Don’t buy from AM Auto Parts

Andre C Mea

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| map-marker Riverside, California

Server problems

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AM Auto Parts - Server problems
AM Auto Parts - Server problems - Image 2

Unable to order the parts I need. Had to order from a different supplier at a higher cost for the same product

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User's recommendation: Better customer service

Leo A Ker

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Verified Buyer

Parts not working

AM Auto Parts - Parts not working
AM Auto Parts - Parts not working - Image 2

I purchased this headlight assembly for my 2007 Cadillac Escalade ESV (right side) last October (2022) and received it in November. Proof of purchase and deliver kn screenshot attached as well as picture of the headlight (bottom not working). I have sent numerous messages on eBay but havent heard back.

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Cons:
  • Can not get ahold of customer service

Preferred solution: I want to receive a headlight assembly that works for my 2007 Cadillac Escalade ESV.

User's recommendation: Respond with information to get me a working part.

Terrance C Bhy

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To return a item

AM Auto Parts - To return a item
AM Auto Parts - To return a item - Image 2

AM Auto sent me something that I didn't order. How and why.

I just wanted to return the item cause I have no idea what it's for

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Preferred solution: Full refund

Donald D Tee

Needing help finding part

Not enough information about the part. It doesn't specify quantity.

I'm trying to order front rotors for my father's 2000 Ford Ranger 2wd.

It doesn't say how many are in 1 order. Is 1 kit both front rotors or just 1 rotor?

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Preferred solution: Price reduction

User's recommendation: Give more specific detailed information

Joel R Gpr

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Verified Reviewer

NO RESPONSE FROM COMPANY

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I ORDERED MY PART A WEEK AGO AND STILL HAS NOT BEEN SENT . EVERYTIME I GO TO TRACK ORDER I GET " CHECK BACK SOON " ITS FRUSTRATING I HAVE CAR IN PIECES AND NO RESPONSE FROM THIS COMPANY OR ANY UPDATES , MY EXPERIENCE IS HORRIBLE, I DO NOT RECOMMEND TO ANYONE , MY FUTURE ADVICE IS TO GO TO LOCAL AUTO PARTS STORE

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Loss:
$44
Pros:
  • Slightly cheaper parts if you ever get them
Cons:
  • No communication
  • No part shipped

Preferred solution: Full refund

User's recommendation: GO TO LOCAL AUTO PART STORE

About

Summary

AM Autoparts is a retailer which specializes in sales of auto parts and accessories. The company was founded by Jennifer Maguire in January 2003. Its headquarters is based in Pepperell, Massachusetts, United States. The company offers the following parts engine, exterior, lighting, heating/cooling, and many others. AM Autoparts ships their products across the United States and Canada through UPS carrier. Free delivery option is possible for all orders. The company accepts returns within 60 calendar days of the purchase date. Restocking fees can be applied. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also use PayPal service. Order status can be tracked on the company website.

AM Auto Parts reviews and complaints

AM Auto Parts is ranked 119 out of 1834 in Auto Parts and Accessories category

Area Served

USA

Payment Methods

VISA

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